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Account FAQ

Q. Accessing Control Panel (cPanel)
A. Your control panel is accessible via any of the following links:

http://DOMAIN.COM/controlpanel/
http://DOMAIN.COM/cpanel/
http://DOMAIN.COM:2082
http://YOURIP/controlpanel/
http://YOURIP/cpanel/
http://YOURIP:2082

Replace DOMAIN.COM with the name of your domain name or YOURIP with the server IP address listed in your welcome email.

If youre a new customer you will have to use the IP based links until your domain name resolves to the All4Hosting.com servers.

Q. How many Ftp Accounts can I have.
A. You can create an unlimited amount of FTP accounts.

Q. My FTP connection disconnected
A. The server will automatically disconnect you if your FTP session remains inactive for a period of time (usually 3-5 minutes).

Q. My FTP connection timed out
A. If your FTP connection timed out without connecting, check your FTP settings to make sure you have specified the correct host or IP address.

Q. Where do I upload my files?
A. All files should be uploaded to the /public_html or /www folder.


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